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The Call Drop which was experienced by the citizens was 90% with the existing system which will be reduced to 2% in the new sophisticated system. SP Yadav also informed about the Software Company Crecer Digibots which has been given the contract of providing software to the police control room machinery. He said that the Crecer Digibots personnel will be imparting training to the Police Personnel manning the Dial 100. The company has annual contract to ensure that the system functions well. He said that the new system will provide the name of the caller, the exact location of the caller and the type of crisis so that effective policing or response to distress can be undertaken.
He elaborated about the system and said that video which is integrated with 150 vehicles which are equipped or fitted with GIS or GPS systems so that the nearest vehicle can be dispatched to the distress caller for quick response. The new GPS system will also monitor where each police vehicle is situated and their coming or going is monitored.He lauded the efforts of all the Deputy Commissioner of Police and other personnel who worked hard to ensure the establishment of the new system
S P Yadav said that the existing system of telecommunication of the Police is nearly 100 years old and is not functioning well. He said that even the software has crashed and is not yielding its desired results. He opined that instead of increasing the manpower, utilizing more advanced and sophisticated system will help the police machinery in effective policing.
Keeping in mind the growing population of the city, he claimed that instead of 10 existing telephone lines, now 20 lines have been installed to ensure that every distress call is answered. CP S P Yadav claimed that apart from Mumbai, Nagpur is the only city where 20 lines of Dial 100 are introduced.